Mail-In iPhone & iPad Repair — $39 Diagnostic Deposit
Start your repair with a professional hands-on diagnostic. You’ll receive a clear quote before any work is done — no guessing, no surprises.
What the $39 Diagnostic Deposit Covers
The $39 diagnostic deposit starts your repair and is applied to your final repair total if you proceed.
- Hands-on diagnostic by an experienced technician
- Clear repair quote before any paid work begins
- Works for iPad and iPhone repairs
- Covers up to 3 devices shipped together
- If you decline, the deposit covers diagnostic time and return shipping
Why We Diagnose First (Not Guess)
Many problems look identical on the surface. A device that “won’t charge” could need a battery, a charging port, or a board-level repair. A screen that “isn’t responding” might not actually need a screen.
The diagnostic step ensures you don’t pay for the wrong repair. You stay in control by approving the quote before anything is fixed.
How Mail-In Repair Works
- Place the $39 diagnostic deposit
- Complete the device intake form
- Ship your device to our repair lab
- Receive and approve your repair quote
- We repair, test, and ship it back
Most customers have their device back in about 5–7 business days, depending on shipping speed and repair type.
Repair Warranty
Repairs completed by Smart Spot Tech include a 1-year warranty on parts and labor for issues related to the repair we performed.
If a covered issue returns, we fix it — no additional charge.