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How to Identify Which iPad You Need Repaired

How to Identify Which iPad You Need Repaired

If you're looking to get your iPad repaired but aren't sure which model you have, you're not alone. Apple has released many iPad models over the years, and distinguishing between them can be tricky. Knowing your exact model is crucial for getting the right repair service, as different models have different screen sizes, internal components, and repair requirements.

In this guide, we'll show you how to quickly and easily identify your iPad so you can request the right repair service.

1. Find Your iPad’s Model Number

The easiest way to identify your iPad is by checking the model number. Here’s how to find it:

On the Back of Your iPad

Flip your iPad over and look for small text near the bottom. You’ll see something like "Model A####" (e.g., A2270 or A1822).

In the Settings App

If the back of your iPad is scratched or unreadable, you can also check in Settings:

  1. Open Settings.
  2. Tap General > About.
  3. Look for Model Number—you might see a longer number first (like "MW742LL/A"). Tap on it to reveal the actual A#### model number.

2. Match Your Model Number to Your iPad

Once you have the model number, use this list to determine which iPad you have:

iPad Pro Series

  • iPad Pro 12.9-inch
    • A2378, A2461, A2379, A2462 (5th Gen, 2021)
    • A2229, A2069, A2232, A2233 (4th Gen, 2020)
    • A1876, A2014, A1895, A1983 (3rd Gen, 2018)
    • A1584, A1652 (1st Gen, 2015)
  • iPad Pro 11-inch
    • A2377, A2459, A2301, A2460 (3rd Gen, 2021)
    • A2228, A2068, A2230, A2231 (2nd Gen, 2020)
    • A1980, A2013, A1934, A1979 (1st Gen, 2018)

iPad Air Series

  • iPad Air (5th Gen, 2022) – A2588, A2589, A2591
  • iPad Air (4th Gen, 2020) – A2316, A2324, A2325, A2072
  • iPad Air (3rd Gen, 2019) – A2152, A2123, A2153, A2154
  • iPad Air 2 (2014) – A1566, A1567

Standard iPad Series

  • iPad (10th Gen, 2022) – A2696, A2757, A2777
  • iPad (9th Gen, 2021) – A2602, A2603, A2604, A2605
  • iPad (8th Gen, 2020) – A2270, A2428, A2429, A2430
  • iPad (7th Gen, 2019) – A2197, A2200, A2198
  • iPad (6th Gen, 2018) – A1893, A1954
  • iPad (5th Gen, 2017) – A1822, A1823

iPad Mini Series

  • iPad Mini (6th Gen, 2021) – A2567, A2568, A2569
  • iPad Mini (5th Gen, 2019) – A2133, A2124, A2125, A2126
  • iPad Mini 4 (2015) – A1538, A1550
  • iPad Mini 3 (2014) – A1599, A1600
  • iPad Mini 2 (2013) – A1489, A1490, A1491

3. Determine What Repairs You Need

Once you know which iPad you have, the next step is determining what type of repair is needed. Here are some common issues and what they mean:

Screen Repair or Replacement

  • Cracked or shattered screen – If your iPad’s display is broken but the touch still works, you likely need a glass replacement.
  • No touch response – If your iPad doesn’t respond to touch, it may require a full display replacement.
  • Black screen but still makes sounds – This could be an issue with the LCD, requiring a screen replacement.

Battery Replacement

  • iPad dies quickly or doesn’t hold a charge – A weak battery means it’s time for a replacement.
  • iPad won’t turn on unless plugged in – This usually indicates a bad battery.

Charging Port Repair

  • iPad only charges at a certain angle – A damaged or loose charging port may need repair.
  • Not charging at all – If your cable and charger are fine, the charging port might need replacement.

Other Common Repairs

  • Speaker or microphone issues – If sound is distorted, muffled, or nonexistent, a speaker or mic replacement may be needed.
  • Camera not working – If the camera is blurry, black, or won’t open, it may need replacement.
  • Home button or Face ID issues – Non-responsive home buttons or Face ID problems may require component repair.

4. Get the Right Repair for Your iPad

Now that you know your iPad model and what needs fixing, you're ready to get it repaired. When reaching out for a repair quote, be sure to provide:

✅ Your iPad model number
✅ A description of the issue (screen cracked, won’t charge, etc.)
✅ Any previous repair history (if applicable)

At [Your Repair Business Name], we specialize in mail-in iPad repairs, offering high-quality service with fast turnaround times. Whether you need a screen replacement, battery swap, or charging port repair, we’ve got you covered.

Ready to get your iPad repaired? Contact us today for a free quote!

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